RESIDENTS' CARE TEAM

Resident Care Team

 

---All residents have a Care Team. It is made up of many people from different fields of training to, basically, deal with the needs and preferences of the resident. Being a resident of Laguna Honda entitles you to this benefit.

---If any resident has a need or preference that is NOT being dealt with, then, we as resident’s have to first be sure that your team knows about it. The best way may be to simply inform someone on your team about the situation. They should either provide what you talk about or give you a satisfactory reason why this situation can NOT be provided. If you are still not satisfied by the explanation, bring your concern to the Community Meeting Representative or Residents' Council.

---You have a scheduled Residents’ Care Conference 4 times per year. This is where the rubber meets the road. The resident, YOU, has a chance to meet with his entire Care Team to let your team know how things are going during your stay in Laguna Honda. Remember, the team exists because of YOU, so, your voice is important and necessary. Nothing should be left unsaid. These are professionals assigned to help you. If something is not right, let them know. They are only as good as let them be. Inform them, ‘’what is what.’’ If you DO NOT INFORM YOUR CARE TEAM, your team MAY fill in the gaps, themselves. Don’t be surprised by what they assume. The bottom line is - INFORM YOUR CARE TEAM.

---Don’t forget:   1] Inform your Care Team 2] Attend your Care Conference every 3 months 3] If the Resident Care Team is NOT doing its job, bring concerns to the Residents’ Council

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(My suggestion is that we have a check-in situation where a member of YOUR CARE TEAM checks-in on a bi-monthly basis to see how things are going with the resident. They have a mini-meeting so to speak to keep the Resident Care Conference an on-going entity. It would also serve to keep the resident on the pulse of what is going on and keep him aware of concerns that he may have for his next meeting.)

 [The different members of your Care Team is on circular graph, for the most part. Take note where YOU are situated. YOU are in the middle and the most important person.]